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FAQs

What can I do on TicketDADA?

TicketDADA offers you online booking of movie tickets where you can choose your movie, theater, date, time & seats. You must register yourself with a valid mobile number and email id to access the theaters available online.

How do I register?

Step 1: Click on Register button which is on right side, top of the website.
Step 2: Enter your details - Name, Mobile Number, Email ID, ID proof, ID Number and City and click on register
Step 3: Enter the Activation code you received on your mobile phone or Email.
Step 4: Enter new password to complete your registration.
Note: Please enter valid mobile number and e-mail address on which you receive Activation code.

Is it mandatory to register in ticketdada.com to book tickets?

No. Registration in ticketdada.com is not mandatory. You can select Guest option after seat selection and enter valid details.

I din’t get Activation code to my mobile number or email id after registration. What to do?

Please recheck your mobile number and email address you have entered during registration. If the mobile number and email id is correct please enter your mobile number and click on resend code in registration page or call our customer care number 040-66297799.

How can I book tickets?

Step 1: Login to Ticketdada.com
Step 2: Select your City, Movie, and Date. Click on Search.
Step 3: Select the theater and show time to proceed to Seat selection page.
Step 4: Select your seats and click Buy Now to proceed to Terms and Conditions page.
Step 5: Accept the terms and conditions and click Pay Now button to proceed to payment page.
Step 6: Now, Pay online by entering your credit card/debit card/Net banking details.

How do I pay for the tickets?

You have to pay amount online. Credit Card/Debit Card/Net Banking Required! You will find the ticket price for different classes available and the online booking fees. Once you agree to the pricing, you can book the tickets and pay the amount Online. You must carry the valid ID proof given in your 'MyAccount' section. This proof is to avoid black purchase of tickets.

How to print ticket?

Once your ticket has been generated successfully, click on print button on top of the ticket to take the printout.
(Or) Step 1: Click Print ticket button in homepage
Step 2: Enter your registered mobile number and booking code. Click on print.
(Or) Step 1: Login
Step 2: Go to my account section and click on print ticket for the respective show you want the print.

Are my payments safe?

Yes, we assure you all the payments done through ticketdada.com are 100% safe and secure.

My Amount has been debited, but tickets weren’t booked. How do I get refund?

If your amount has been refunded from your bank account and ticket was not booked successfully, please follow below steps:
Step 1: Login
Step 2: Go to My account section
Step 3: Click on Raise complaint button
(Or) Call our customer care number 040-66297799 or write to support@ticketdada.com.
Note: You have to wait for 20-30 minutes after the transaction to find raise complaint button in My account section.

How many tickets can I purchase in a single day?

We have lifted the transaction limit at present. You may book any number of tickets in a day.

How many days does it take to refund my amount for failed bookings or show cancellation?

generally takes 3-5 working days to refund your amount into your respective bank account.

The show for which I booked tickets was cancelled. Does my amount get refunded?

Yes. There are chances that the show gets cancelled by theater management due to some reasons. In that case, your amount will be refunded to your respective bank account in 3-5 working days.

Can I cancel my booked tickets?

No. Tickets once booked cannot be cancelled, exchanged or refunded unless the show gets cancelled by theater management.

Can I exchange my tickets with someone else?

No. Tickets once booked cannot be cancelled, exchanged or refunded.

Can I purchase tickets from someone else?

You are required to carry the valid ID proof given in your 'My Account' section. This ID will be validated at the theater entry door. In case you purchase this booking or the tickets from someone else you may not be permitted into the theater by the Management.

How can I recover my lost password?

If you lost your password, you can recover it by following below steps:
Step 1: Click login
Step 2: Click Forgot password button.
Step 3: Enter your registered mobile number or email id.
Your password will be sent to your registered mobile number and email id.

How to change password?

In order to change password, please follow below steps:
Step 1: Login
Step 2: Go to my account section
Step 3: Click Change Password
Step 4: Enter old password and enter new password. Click update

How do I change Mobile number/email address/personal details?

In order to change your mobile number/email id/name/Id proof/City, please follow below steps:
Step 1: Login
Step 2: Go to my account section
Step 3: Click Edit profile
Step 4: Change the details you want and click update.
Note: Once you have updated your profile, you need to wait for next 15 days to change any other details.

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